melbet mirror Privacy Policy
This document provides a full description of how your personal information is collected, stored and used, and what steps we take to protect it.
Introduction and Scope
This Privacy Policy ("Policy") applies to the entity operating the melbetmirror.cam website and all services provided through the melbet mirror platform. It has been prepared to clearly inform you — visitors and registered members of our website — about how your personal information is processed.
By using our website or creating an account, you are considered to have read these Policy terms and agreed to comply with them. All melbet mirror services are intended solely for individuals aged 21 or older. Please read our Terms and Conditions page for details on age verification and general conditions of use.
This Policy may be revised from time to time. For any significant changes, we will notify you through the website and the "Last Updated" date at the top of the page will be changed.
What Information We Collect
melbet mirror collects various types of information in order to provide its services properly. This information falls into two categories — information you provide directly, and information collected automatically.
2.1 Information You Provide
During registration, identity verification, or when contacting our support team, you may provide the following information:
- Full name, date of birth and national identity card details
- Email address and mobile number
- Password and security-related information
- Financial transaction details — bKash, Nagad, Rocket, Upay or bank transfer information
- Messages sent to our support team via live chat or email
2.2 Automatically Collected Information
When you access our website, certain information is recorded automatically:
- IP address and device type (mobile, tablet or desktop)
- Browser type and operating system
- Time spent on the website and pages visited
- Referral source — where you came from before arriving at our site
- Usage patterns collected through cookies and similar tracking technologies
2.3 Identity Verification (KYC)
To ensure the security of financial transactions and to verify the required age limit (21+), melbet mirror may request a copy of an identity document or other documents in certain situations. This process is completely secure and the information is used solely for internal verification purposes.
Use of Collected Information
melbet mirror uses your information only for specific and legitimate purposes. We do not sell your information to any third party.
3.1 Service Operation and Improvement
- To create, manage and secure your account
- To process deposits and withdrawals
- To provide gaming and betting services without interruption
- To identify and resolve technical issues on the site
3.2 Customer Support
- To respond to your questions via live chat and email
- To resolve account-related issues promptly
- To retain documents necessary for settling transaction disputes
3.3 Security and Fraud Prevention
- To detect unauthorised access or suspicious activity
- To comply with anti-money laundering regulations
- To prevent bonus abuse through the creation of multiple accounts
3.4 Communication and Notifications
- To send account verification, password recovery and important notices
- To send promotional information and offers where you have given consent
Sharing Information with Third Parties
melbet mirror does not share your personal information with any third party except in specific circumstances. The limited circumstances in which information may be disclosed are described below:
4.1 Service Provider Partners
We engage trusted third parties for payment processing, data storage and technical services. These partners may not use your information beyond the purposes we direct, and they are bound by strict confidentiality agreements.
4.2 Legal Obligations
We may be legally required to disclose information under a court order, a lawful request from an investigating authority, or applicable law. In such cases, we provide only the minimum necessary information within the limits of the law.
4.3 Organisational Changes
In the event of a company merger, acquisition or asset transfer, your information may be transferred to the new entity. In that case, equivalent protections under this Privacy Policy will be maintained and you will be notified in advance.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the melbet mirror website. Cookies are small text files stored in your browser that help identify you on subsequent visits.
5.1 Types and Purposes of Cookies
- Essential Cookies: Required to maintain login state and ensure security — these cannot be disabled.
- Functional Cookies: Used to remember your language preference and site settings.
- Analytics Cookies: Collect anonymous data to understand which pages are visited most.
- Marketing Cookies: Used to serve relevant advertisements subject to your consent.
5.2 Cookie Control
You can delete cookies or stop accepting new cookies at any time through your browser settings. However, disabling essential cookies may affect some core functionality of the site.
Data Security Measures
Protecting your personal and financial information is one of melbet mirror's top priorities. To that end, we maintain industry-standard technical and administrative measures.
6.1 Technical Safeguards
- SSL (Secure Socket Layer) encryption is used for all data transmission
- Payment information is stored in encrypted form and is not directly exposed
- Firewalls and intrusion detection systems are used for server security
- Regular security audits are conducted
6.2 Administrative Safeguards
- Only authorised staff can access your information
- All staff receive training on data protection
- A process is in place to notify users within a defined period in the event of a data breach
While absolute security on the internet cannot be guaranteed, we make every effort to protect your information. You may also read our Responsible Gaming guidelines for advice on using our services safely.
Data Retention Period
melbet mirror retains your information for as long as necessary to fulfil the purpose for which it was collected or as required by legal obligations.
7.1 Active Accounts
All information collected while your account is active is retained. Even after an account is closed or becomes inactive, financial transaction records are kept for a defined period as required by applicable law.
7.2 After Account Closure
After an account is closed, transaction history and identity verification documents are retained for a defined period as required by law. After that, the information is securely deleted or fully anonymised.
7.3 Marketing Communications
If you opt out of promotional communications, we will update that preference immediately and stop sending further marketing emails.
Your Rights
You have certain important rights over your own information. melbet mirror respects these rights and assists you in exercising them.
8.1 Right to Access
You have the right to know what information we hold about you and for what purposes it is used. Upon request, we will provide that information to you within a defined period.
8.2 Right to Rectification
If any information we hold about you is incorrect, you may request that it be corrected. Some information can be changed directly through account settings; for other cases, please contact our support team.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, this right may be limited where a legal obligation exists or where an ongoing dispute needs to be resolved.
8.4 Right to Object to Processing
You may object to the use of your information for marketing communications and withdraw your consent at any time. Withdrawing consent will affect future processing but will not affect prior lawful processing.
To exercise these rights or to learn more about any matter related to us, you will find contact details on our About Us page.
Third-Party Links and Services
Where our website contains links to third-party websites or services, those sites have their own privacy policies which are outside our control. melbet mirror is not responsible for how your information is handled on third-party sites. It is advisable to read a third party's privacy policy before using their services.
Payment gateways such as bKash, Nagad or Rocket have their own privacy policies. Information provided directly on their platforms during a transaction is governed by that payment service's own policy.
Protection of Minors
All melbet mirror services are exclusively for adults aged 21 or older. We never intentionally collect information from minors.
If it comes to our attention that a minor is using our platform, we will immediately close that account and delete the information collected. If you become aware of any such matter, please notify our support team.
For more information on responsible gaming and age restrictions, see our FAQ section.
Contact Us
If you have any questions, concerns or requests to exercise your rights regarding this Privacy Policy, please contact us. Our support team is available seven days a week, 24 hours a day in both Bengali and English.
After receiving your request, we will respond as quickly as possible, verify your identity and take the necessary steps.